• Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

  • Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

  • Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

  • Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

  • Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

  • Slide 1

    9th Public Administration Reform Symposium and Professional Certificate in Models of Public Service Delivery

    Creating an Innovative and Effective Public Service

    27th June - 1st July 2016, London, UK

The ICPS 9th Public Administration Reform Symposium will focus on the theme “Creating an Innovative and Effective Public Service”. For those wishing to complete the five-day Professional Certificate, this will incorporate the high-level Symposium and three subsequent days of intensive training. Delegates can opt to attend the Symposium on its own, or to attend the full five-day event.

9th Public Administration Reform Symposium (27th - 28th June 2016)

Public sector leaders globally are mobilising resources in new ways to maximise public administration effectiveness in the face of financial constraints and increasing demand. Innovations at every stage of the public service delivery chain are now aiming to improve inclusiveness, cost-effectiveness, quality and transparency. Fast-paced technological advancements, new workforce empowerment techniques and changed attitudes to the relationship between public service ‘producers’ and ‘customers’ offer major opportunities and challenges in reforming public administration to better respond to citizens’ needs.

This 9th Public Administration Reform Symposium will look at current best practice, the latest thinking and trends from around the world.

Areas to be discussed will include:
  • Digitisation and e-Governance Trends in Public Service
  • Empowering the Workforce to Achieve Innovation
  • The Impact of Behavioural Insights
  • Utilising Civic Participation to Create a More Effective Public Service
  • Improving Transparency and Quality in Public Service

As always, there will be a wide range of speakers and many opportunities for delegates to network, discuss, listen and put forward their own views and experiences for others to hear and learn from over the course of the event.

The Professional Certificate (29th June - 1st July 2016)

While the Symposium will look at some of the most pressing issues facing those involved in Public Administration Reform, the “Professional Certificate in Models of Public Service Delivery” will then go into more depth and critically evaluate different models and providers for service delivery and funding. Drawing lessons from international case studies, participants will analyse both successes and failures in models of public service delivery and consider how to influence and change policy. Participants will also evaluate new, innovative models and examine practical examples as to how they would be implemented.

The programme is designed to build upon the issues raised throughout the symposium through discussions with peers and subject specialists. Participants who attend the full five-day programme will be eligible to attain the Chartered Management Institute Professional Certificate in Management and Leadership.

For further information please visit the programme page.

What is involved?

To obtain the Professional Certificate in Models of Public Service Delivery you will complete the five-day event, followed by two written tasks to be completed by you after the duration of the course. Upon completion of this course and subsequent written tasks, the successful candidate will be awarded a Level 5 CMI Certificate in Management & Leadership showing the CMI units achieved. In addition, the successful candidate will receive a transcript from the International Centre for Parliamentary Studies certifying the specialisation in the Models of Public Service Delivery.

Why Should you Attend?

High Profile Speakers

The Symposium promises an internationally recognised line-up of leading figures and expert speakers who will offer an invaluable insight into the latest initiatives and developments in the area of Public Administration Reform.

Networking

The Symposium and Certificate will also provide many hours of networking, including coffee breaks, lunches, and a drinks reception, ensuring that all speakers and delegates have the maximum possible time to exchange ideas from around the world, explore possible solutions to identified needs and get to know each other better.